Stranger Danger! Here are 10 lessons that every child learns that will help protect you from fraud. (This post is my own opinion and is not endorsed by any of my employers, past, present, or future.)
Don’t Answer Unknown Phone Numbers
Children know they shouldn’t open the door to their home for a stranger. Yet, every time you answer the phone for an unknown number, that’s exactly what you are doing. Do not answer unknown phone numbers. If it’s someone you know, they will leave you a message. (Why aren’t they just texting you anyway?)
Hang Up
If for some reason you decide to answer an unknown number and it’s not the call you were expecting, Hang up. Children are taught that if a stranger approaches you, you should run away. On the phone, if a stranger is talking to you, you don’t have to listen. You don’t have to be polite. You don’t have to say anything. Hang up. If it was a real call, the person on the other end won’t be offended because they’ll understand you’re trying to protect yourself from fraud. If it was a fake call, you’ve just saved yourself a whole lot of grief. Those of a certain generation will remember their parents telling them to get off the phone, and we were talking to our friends. It’s even more pertinent now.
Don’t Talk to Strangers
If for some reason, you end up talking to the stranger. Don’t talk to strangers. There’s a whole song about it. Why are you still talking to them? Hang up!
Don’t Go with Strangers
However, there’s a good chance at this point that you’re concerned, worried, anxious, upset, afraid, and possibly angry. Fraudsters are going to push your emotional buttons to keep you on the line, keep you off balance, and keep you from thinking logically. Kids might be coaxed into the van with their desire for treats or to see puppies. Children may also have fear used against them. They know not to go with strangers, but when someone tells them their mom or dad are hurt, they get frightened, and they will believe the stranger.
Don’t go with strangers. Do not let them take you in your van of emotions to the dark web. Hang up, and call a number that you know to be a real number to verify what the fraudster was saying. If it wasn’t a fraudster, you’ll be no worse off. If it was, you’ll be a lot better off.
Don’t Believe Everything You Hear
The fraudster has pressed your buttons and told you they’re only trying to help you. Granted, fraudsters probably wouldn’t say “I’m only trying to help you” verbatim because that phrase is a clear red flag. However, if the person on the other end of the phone is trying to be your friend, they aren’t your friend. Friendships take days, weeks, years to build. The person calling you isn’t even an acquaintance. They aren’t trying to help you. And if they mention how bad fraudsters are, chances are they are revealing what they are guilty of themselves. Why would you believe anything a random stranger on the phone says? Don’t believe everything you hear, especially from sources you don’t know and can’t verify.
Don’t Tell Strangers Where You Live
There’s a lot of information about you on the Internet. It’s a lot more than you realize. Even someone with a small digital footprint will likely have been involved in a security breech where their information was leaked to the dark web. Everything from names and addresses to social security numbers and the name of your beloved pets is probably out there. Even if you’ve never used the Internet, it’s highly likely that your information has been digitized by companies you do business with: utilities, phone companies, city and state governments… In short, any company larger than a mom & pop shop (and many of those, too) uses computers, and all of that information is fair game for hackers. A good fraudster will have information about you to give them validity. If they ask you to verify information, do not do so.
We were told as kids, don’t tell strangers where you live because they might go there to kidnap you and/or steal your stuff. You have a lot more information to worry about, and you don’t need to verify any of it to someone that you did not call. (For example, if someone calls and says they are your grandson, don’t say your grandson’s name, ask them which one. Then, hang up and call that grandson, not from the number they just called, but to the number you know.)
Make Some Friends
Go to your local branch and make some friends. They may just be bank friends, but they will be people that you can go to for help when a fraudster calls. You can hang up on that person and call your local banker to find out what’s going on and who you should talk to.
Don’t Believe Everything You See
You may get a text message from your bank asking about the validity of a purchase. If it is not your purchase and you respond “No,” your bank will NOT call you. You will need to call them. If your bank calls you, it is not your bank. It is a fraudster. Even if the phone number is labeled “Your Bank Name,” it is not your bank. Don’t believe everything you see. Fraudsters know how to mask their phone number. Hang up. Call your bank from the number on the back of your card.
Always Tell the Truth
If someone is coaching you on what to tell the banker when you send a wire or take money from an account, they are defrauding you. The minute someone asks you to lie about what you’re doing with your money, is the same minute, you should hang up (if you haven’t already). When your banker is asking you questions about your withdrawal or wire, they are both genuinely interested and trying to protect you. There should be no reason why you have to lie, at the request of someone you don’t know, to your banker. Always tell the truth.
It’s Not Your Fault
This is all very easy for me to say, but when a fraudster has made you emotional, giving you a time limit, and exposed that they have some information about you, it will be hard to admit that you fell for it. Oftentimes, there will be nothing you can do about it. Children, whose parents get divorced are told it’s not your fault. Getting scammed is the same: It’s not your fault. These lowlifes are professional. They are clever, and they know how to use your emotions to short-circuit your reasoning ability. That’s why it’s best to avoid them.
- Don’t answer unknown numbers.
- Hang up!
- Don’t talk to strangers.
- Don’t go with strangers.
- Don’t believe everything you hear.
- Don’t tell strangers where you live or anything else.
- Make some friends.
- Don’t believe everything you see
- Always tell the truth. Lying only makes it worse.
- It’s not your fault.
If you take cash out of your account and deposit into an account you’re not a signer on, you will never get that back. If you wire someone money, you will never get it back. Once it’s gone, it’s gone. Like the ice cream truck you couldn’t catch up with as a kid.
If the FBI, other law enforcement, or the bank’s fraud department is investigating the bank or a banker, they will not recruit you to perform some undercover operative work. They certainly aren’t going to ask you to withdrawal your money to protect it. You don’t get to play cops and robbers in grown-up life with other grown-ups unless you’re involved with some sort of role-play group.
Can you imagine how law enforcement would have to do that for every person who has a bank account in that bank? Bank accounts aren’t branch specific for fraudsters. And creating a run on any bank would be devastating to the economy. It’d be like the panic set of by Jane and Michael in Mary Poppins.
If someone is pressuring you, if they are giving you a time limit, they are creating stress. Not unlike the stress a curfew created when you were young. You’re an adult. You don’t have to come home before the street lights come on anymore. More importantly, you don’t have to get sucked into someone else’s time constraints. Hang up, and if you’re not convinced it was a fraud call, call the number on the back of your card.
I’ve seen people lose thousands of dollars because they trusted someone on their phone more than they trusted the people they bank with. That’s a sad state of affairs. Simply visiting your local branch once a month will help you understand who you can trust. It will also help you enlist another person willing to protect you and your money. No single person is smart enough to avoid scammers, but a team of people will beat scammers every time, as long as you’re willing to listen to the professionals.
Getting scammed sucks! I don’t want to see anyone else get scammed. You work hard for your money. You shouldn’t have to lose it to a fraudster. If you have any questions, please listen to the small voice trying to be heard over the emotional turmoil. Don’t give information to anyone you haven’t called.
