Bagel Boss Tirade Required More Kindness and Less Snark

We all have bad days. There are days when we just can’t deal with our situation. Days when the world seems like it’s too much. Days when our problems are so overwhelming that we lash out at those around us – strangers and friends alike. We all have days when everyone annoys us, when long lines and waiting take their tolls on our patience, or when we can’t understand the logic and motives of others and their actions. We all have those days where we step over the edge into depression, anger or frustration. We all have those days when unsurmountable obstacles seem to be deliberately placed to stop us from advancing.

It’s important to recognize those days in others and to react with kindness.

A short man walked into a bagel place and took offense at the look on the face of the people serving him. It set him off. He cussed at everyone around him, challenged two people to “take it outside,” and ended up getting tackled by someone much larger than him.

We didn’t know anything about him when the video went viral, but social media was quick to label him as Joe Pesci and Napoleon. People called him misogynistic and other names. At the bagel place as far as we can tell from the video, no one bothered to try to understand what the guy was going through. The woman asked him, “Who has said that to you here?” A man told him to “Calm down.” People pointed out the impropriety of his actions, and a man tackled him. The woman filming confirmed she “recorded the whole thing” as she turned around to leave and her friend “just wanted a bagel.”  The store, where the outburst occurred, piled on the man and offered mini bagels to anyone who mentioned the video.

Based on that one video, no one knows anything about what that guy was dealing with at that point in time. No one empathized with him. No one worked to deescalate the situation and find out how to help him. Instead, they challenged him and egged him on. Then, one of the men in the shop tackled him. Not one person showed this man kindness.

I’m not saying that this man’s tirade was right. I am saying the reactions to it left something to be desired. Maybe if someone had responded with a kind word and a little understanding, he would have been able to leave the bagel place feeling better; maybe not. But isn’t it within our morality to try to help him just a little?

Kindness isn’t easy, especially when we are being told every day that we need to be confrontational if we want to be seen as powerful and if we want to win. Being generous with our time is difficult when we are all so busy trying to make a living and get out from under our bills. Being understanding is hard when we feel like no one understands us and we don’t make an effort to walk in the other person’s shoes or make allowances for lapses in behavior.

But kindness is essential for us to survive. As the world grows more uncomfortable and people are living on top of each other, as financial situations become direr and people are fighting to feed themselves and their families, and as we find ourselves in need, it behooves us to do what we would want others to do for us.

Kindness is just good for our society; It’s good for us as individuals. People, who are kind, experience feelings of lasting well-being. We can’t control how others will react to what they are going through and how they will bring that into the world; we can only control how we react. I hope we choose kindly.

The Secrets of Creativity: Paradox

“As we approach, please notice that there’s a dock on the left, and a dock on the right. But don’t let it confuse you. It’s a paradox.” – Skipper from Disneyland’s The Jungle Cruise. (http://www.wdwvacationtips.com/ten-best-jungle-cruise-jokes/)

Creativity and creative endeavors are fraught with paradoxes. It starts with Csikszentmihalyi’s creative personality theory (Creativity: The Psychology of Discovery and Invention). He came up with ten traits, which he admits are somewhat arbitrary, that every creative person exhibits. They are introverted and extroverted. They are often at rest and often in motion. They are smart and naïve. They are playful and disciplined or responsible and irresponsible. They deal in fantasy and reality. They are humble and proud. They are masculine and feminine. In short, creative people tend to have personality traits that are diametrically opposed to each other and that manifest at different times according to the creative’s need.

The test of a first-rate intelligence is the ability to hold two opposed ideas in mind at the same time and still retain the ability to function. – F. Scott Fitzgerald. (https://www.brainyquote.com/quotes/f_scott_fitzgerald_100572)

This embodiment of paradoxical character traits probable comes from the equally paradoxical needs of human beings. As individuals, we want to be safe. We want to provide a good home for our family and fit in with those around us. However, we also want to explore. Watch how children act. They look at everything. They ask all the questions. They can be found at the edges of the playground where the concrete meets the bark dust or the grass meets the sidewalk. For the species to survive, people need to explore; they need to engage in activities that aren’t safe for the individual. In today’s world, creatives want the safety of a job with a paycheck, but they also want to be able to strike out on their own and find work in their art form.

“Seth Godin says that for any creative person, for any person doing work that matter, the two opposing thoughts are: ‘This might work’ and ‘This might not work’.” – The Editors at the Good Men Project. (https://goodmenproject.com/ethics-values/the-marshmallow-test-two-opposing-thoughts/)

In “Let the Elephants Run” (p. 73), David Usher says that the best way for creatives to harness their creativity is to “develop a routine.” For a process that is steeped in the ideas of the Eureka moment and ideas coming at any time, a routine seems like a paradox. However, “ritual is the key to keeping your creativity alive” because it emphasizes to your brain and to those around you that you are going to be doing something different. It also keeps you putting gin the effort, even when the inspiration isn’t there.

Can you see how something can be an individual’s fault AND the fault of the system that person is a part of? A man who steals bread to feed his family is wrong, and a system that requires his family to starve, even when there’s a surplus of food, is also wrong. Can you harness the power of delayed gratification knowing that you want the reward offered now but you also want a better reward offered later, which won’t be there if you take the first reward? Taking your full paycheck now is something everyone wants to do, but putting a percentage of the paycheck into a matched retirement plan is better. You can’t take both, so you have to acknowledge your conflicting desires and choose the better of the two.

Once you become okay with paradoxes, you’ll begin to see the manufactured false dichotomies of our society. More importantly, you’ll begin to harness more of your creativity.

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Man Vs. Machine: How the Assembly Line Leads to Creative Decline

There’s a reason why the robots, cyborgs and machines are winning – and it all starts with the assembly line. The assembly line puts a person in place to specialize in doing one thing. Day after day, the employee does the same job, has the same responsibilities, and is used for his or her body. The mind stagnates. Creativity dies, and the employee becomes really good at, and sometimes blurry-eyed because of, the one thing he or she is supposed to do. Even with specialization, people mess things up because people aren’t made to specialize. It’s something that’s been forced upon humanity in the name of efficiency and profits. A person’s greatest strength isn’t in the ability to do the tedious job day after day; it’s in the ability to create.

Robots and machines are able to stand and do the same thing day after day without stop and without thinking about it. In fact, they were created to do just that – boring, mind-numbing jobs that people have a hard time doing. They can do these jobs better, faster and more reliably than people.

However, people don’t want machines that specialize; they want machines that do everything. Our phones are nominally phones. You could make a call if you wanted, but you’re most likely going to text someone. You use the Internet. It’s a GPS. It records notes in vocal and written form. It’s an arcade and movie theater. It takes pictures of everything from the latest Internet challenge to your last cup of coffee. It reminds us when to do things and can be used as an alarm clock. The phone has become the ruler of our time and our energy. It has even replaced our memory. How many phone numbers do you have memorized? If you lost your phone and had to borrow someone else’s, would you know who to call?

We can do almost anything with our phones, and we can’t do anything without them.

A lot of information is stored on the Internet, so we don’t bother to remember it because we know we can find it again. This is one important way that our new technology is detrimental to human beings’ most defining characteristic. Creativity requires that two formerly unrelated pieces of information intersect. If we don’t have that data in our mind, we won’t ever connect them. Search engines return groups of data that fit together and already have an intersection.

Machines don’t need AI to rule us. They just need to take away our ability to adapt and create while occupying our time. As they grow to become more general and we become more specialized, they will become us, and we will become them. In many respects, we are already there.

The ABCs of Creativity: Thinking

While thinking may seem like an obvious trait in creativity, it’s important to examine what people think is obvious and what it means to the subject at hand. It’s part of being curious. In creativity, there are two accepted modes of thinking: divergent and convergent.

Creativity is filled with diametrically opposed qualities. The thinking required to get you there is no different. Divergent thinking is being open to new ideas and is the important part of the idea generation process. It’s usually done at the beginning of a project and when more ideas are needed. Brainstorming is a popular form of divergent thinking.

Convergent narrows down the ideas to come up with one that will work for the problem at hand. If you continually think divergently, you’ll never wind up doing anything. Convergent thinking allows you to focus on one idea and bring it to fruition, or at least far enough along to find out whether or not it will work.

Both types of thinking have their places in the creative processes if you’re looking to bring something into the world. If convergent thinking is applied too soon, it could limit creativity. Divergent thinking brought in at the wrong time could derail a project for something seemingly better. Learn to apply these to your deep thinking, and get better at creativity.

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Heroes of the Haunted Mansion: Yale Gracey

Yale Gracey joined the Disney Company in 1939 as a layout artist. He worked on “Pinocchio,” “Fantasia” and “the Three Caballeros.” In 1959, Walt Disney set Gracey up with Rolly Crump and gave them a large room on the second floor of the animation building. They were instructed to come up with effects for the Haunted Mansion.

As the son of an American Consul, Gracey grew up in various places and had to learn to entertain himself. He filled his days with “Popular Mechanics’ and the book set called “Boy Mechanic.” He also practiced magic.

Gracey had no formal training in special effects, but his curiosity often led to him building miniatures to see if he could get an effect to work. According to Bob Gurr (Kurtti, p. 72), Gracey was given the time and space to tinker without deadlines, and Walt was fine with whatever new thing Gracey invented.

Gracey projected the face of the Magic Mirror on everything in the room one day. It led to the development of the Madame Leota effect (Kurtti, p. 73). Gracey also put the Pepper’s Ghost effect to use in the Haunted Mansion to create the Ballroom scene. Gracey died under mysterious circumstances in 1983.

Gracey tried to do new things. He tinkered, and he followed his curiosity. You can do the same thing. Follow your curiosity and create something new.

Sources: “The Haunted Mansion: Imagineering a Disney Classic” by Jason Surrell.

Walt Disney’s Imagineering Legends and the Genesis of the Disney Theme Park” by Jeff Kurtti.

For more on creativity and the Haunted Mansion, get “The Haunted Mansion Is Creativity” online or at the Candy Cane Inn in Anaheim.

For more on Disneyland and Creativity, order “Disneyland Is Creativity.” For deep thinking about the Disney Company, check out “Penguinate! The Disney Company.”

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The ABCs of Creativity: Space

Space may be the final frontier, but for people who want to be more creative, it’s the first place to start improving creativity. The first thing your space requires is comfort. When you’re creating, you’re already going to be facing the hardships that come with making something new. There will be failures and mistakes. There will be things that you do that you don’t like. There will be times when you aren’t doing anything. This is all part of the creative process, and none of it is particularly comfortable. Making your space comfortable for you will at least allow you to be in that space, and it may even help you like being in that space.

The space should also be safe. You don’t need people telling you what they think of what you’re creating. Your space should limit contact with naysayers and negativity. Let your free-flowing creativity grow and keep it private until you’re ready for feedback.

A space can be something as simple as a laptop or a diary. It can be a physical space where friends and family know not to interrupt the process. Wherever the space is, make it yours, make it safe and make it comfortable.

For more on creativity and space, check out “The Haunted Mansion Is Creativity” and find out how Walt Disney gave Rolly Crump and Yale Gracey space and time to come up with effects for the Haunted Mansion. Available online and at the Candy Cane Inn in Anaheim.

Disneyland Is Creativity” explores the berm’s relationship to space and creativity.

Penguinate! Essays and Short Stories” will help you improve your creativity, too!

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Heroes of the Haunted Mansion: Ken Anderson

Ken Anderson was laid off by MGM in 1934. He was married and spent a month “living on the beaches and eating canned beans and what-not” (The Disney Family Album). He applied to the Walt Disney Company at the urging of his wife Polly even though his education was in architecture. Anderson’s additional accomplishments include work on “The Goddess of Spring,” “Ferdinand the Bull,” and “Snow White and the Seven Dwarfs.”

Anderson was the first imagineer to really work on the Haunted Mansion as an attraction. Harper Goff did a drawing of a haunted house as part of the Mickey Mouse park Walt Disney was considering in 1951, and Marvin Davis gave a haunted mansion a place in Disneyland that never materialized.

In 1957, Anderson wrote his first storylines for the Haunted Mansion. He researched houses in the south and went to the Winchester Mystery House to look at group movements and timings. His storylines included a captain/pirate who killed his new bride, a ghostly family that kept the mansion from being renovated, a tour led by Walt Disney, and a mansion that used the Headless Horseman and the classic monsters of literature.

Anderson suffered a stroke after the release of “101 Dalmatians.” He lost the ability to move and was left blind by the stroke. He had “absolutely no control” over his body. He came back with the inspiration from a grove of trees and worked on Shere Khan for “The Jungle Book.”

Ken Anderson worked for Disney for 44 years. He is one of the few unsung heroes of the Haunted Mansion. Without his first treatments and ideas for the inside, we may not have the classic attraction that exists today. Let his example help you improve your work situation, perseverance and creativity.

Sources: “The Haunted Mansion: Imagineering a Disney Classic” by Jason Surrell.

“The Disney Family Album: Ken Anderson” aired on the Disney Channel in 1984. Accessed at https://youtu.be/mSPnwK2yPtQ

“Ken Anderson; Disney Art Director, 84” in the New York Times. Accessed at https://www.nytimes.com/1993/12/19/obituaries/ken-anderson-disney-art-director-84.html

For more on creativity and the Haunted Mansion, get “The Haunted Mansion Is Creativity” online or at the Candy Cane Inn in Anaheim.

For more on Disneyland and Creativity, order “Disneyland Is Creativity.” For deep thinking about the Disney Company, check out “Penguinate! The Disney Company.”

You can also find more articles about Disney, Disneyland and creativity at our archive website, www.penguinate.weebly.com, and on our blog. If you would like to get even more articles about creativity, join our Patreon and become a Penguinator.

Episode 9: ‘The Twilight Zone’ Perchance to Dream

Charles Beaumont’s first episode for “the Twilight Zone” explores the power of the imagination. It’s main question: “Could someone imagine him- or herself to death?”

The mind is undoubtedly powerful. It creates much of our reality. Self-fulfilling prophecies, the placebo effect, the law of attraction, “If you can dream it, you can do it…” These are the ways the mind bends reality.

When the psychiatrist’s new patient shows up in his office, the patient is concerned and facing a catch-22. If he goes to sleep, his dreams will deliver him a shock his heart can’t withstand; if he stays awake much longer, his heart will give out. He tells the doctor that the doctor won’t be able to help him. The patient has already made up his mind, all that’s left is for his body to figure out how to fulfill the reality the patient sees.

The same is true in our lives. How we think of something is what it becomes, and we can imagine both good and bad things. When someone doesn’t call you, do you imagine something like a car wreck or do you think his or her phone has run out of battery power? If it’s the first, they may not be in an accident, but your body reacts in the same way as if that person had experienced something terrible. You face worry and stress even if nothing has happened. Removing worry from the equation is hard, but if you can achieve it and face reality as it comes, you’ll be healthier and happier.

The Secrets of Creativity: Seeing

The bacteria H. pylori are responsible for some stomach ulcers. For decades, doctors had been able to see the bacteria in the stomach. While it was on photographs and in literature since 1875, the doctors didn’t see it. Because they were certain that bacteria couldn’t survive in the stomach, they ignored it. It didn’t exist as bacteria for them. In 1940, a doctor found the bacteria, but his supervisor told him he was wrong and ordered him to stop his work.

One doctor in 1967 labeled the bacteria as “spirillum,” published it in a respected scientific journal where thousands of other doctors could see it, and no one examined it further. It wasn’t until 1979 that Robin Warren declared it to be a bacterium and called it H. pylori. That’s when doctors went back through the literature and photograph showing something that no one thought could be bacteria. A cause of stomach ulcers had been in plain sight for over a century – only hidden by a false belief that nothing could live in the inhospitable climate of the stomach (Kevin Ashton, “How to Fly a Horse,” 2015).

Count the number of passes the team in white jerseys makes in this video.

Did you count them? Did you watch the whole video?

Did you see the dancing gorilla? When people are told to count the passes (and haven’t seen this video before), they entirely miss the gorilla who walks through the middle of the basketball players. People talking on their cell phone while walking down the street will miss a unicycling clown that passes in front of them because their attention is on the phone conversation. The brain prioritizes the phone call over everything that doesn’t seem threatening or that doesn’t make sense. If you want to be more creative, you have to see what others miss.

Human beings have so much input coming through their five senses that they have to ignore a lot of things. Otherwise, we would all be mad/crazy. (Maybe that’s what happening with cell phones…) The brain prioritizes what it thinks is important and eliminates everything else. You might think that driving a car and avoiding collisions is the most important thing, but your brain will prioritize the phone call and the conversation because driving is routine. Moreover, the brain doesn’t know how to process the impending collision while also dealing with the conversation on the phone.

Seeing is one of the most important skills you can develop, and that means getting rid of the distractions and beliefs that keep you from seeing what’s right in front of you and millions of other people.

When you something new or something old in a different way, you spark your creative abilities. In “Big Hero 6,” Hiro’s brother tells him to shake things up as he turns Hiro upside down and shakes him.

Sherlock Holmes ability to deduce where someone was from and why they had arrived came from his ability to remember facts and see details. Those details were often esoteric, but the skill is akin to addressing someone at a convention by his or her name. When that person asks “Do we know each other?” The answer is “I read your name tag.” Everyone has the name tags on, but many people forget the name tags are there.

Of course, seeing is only part of the battle. Once you see something, you’re going to have to make others see it. Most people will ignore the new information, especially if they know better. Others will intentionally make you see something false so that they can justify their worldview rather than face up to the reality of it. But when you know something the way that Robin Warren knew there were bacteria in the stomach, you need to set up an experiment and find someone to verify your results. In creativity, sometimes that means finishing something you started and finding out you were wrong. And sometimes, it means turning the world on its ear because you were right.

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The NeverEnding Story: The Great and Terrible Power of the Imagination

In 1984, “the NeverEnding Story” posited that human imagination was being destroyed by a power that brought “the Nothing” on Fantasia. The hench-Gmork doesn’t reveal the power that is behind him before Atreyu kills him. Fantasia is saved by the wishes and imagination of one little boy and his Luck Dragon.

How would it fair now when the dark side of the imagination is called upon to foster fear and create lies? Imagination is a double-edged sword. For as much as someone can imagine all the good things that can happen, it is easier and far more likely for people to imagine all of the bad things that could happen. You can imagine being rich and poor, but what do you imagine more often?

Imagination is a tool that you can harness or let run wild. You have to choose the scenarios that you will give power over your life. The more you think about the bad things, the more power they will have. The more you think about the good, the more power they will gain, and each will manifest itself in Fantasia and in your life.

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